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Frequently Asked Questions (FAQ) for art buyers
What are Flaunt Our Art's services?
Flaunt Our Art is an online gallery where we bring out the best canvases from artists around the World. This is a platform where art lovers can view and purchase our art.
Are the paintings framed?
Paintings at Flaunt Our Art may or may not be framed, please see individual art's description on our Products listing.
Some of our canvases have a wooden frame and also sides of these painting/s are also painted, it can be hung on the wall and admired without much preparation.
Note: Please measure your wall and make sure you pick the right size before placing an order.
What materials are used for the paintings?
- We mostly paint using acrylic and oil paints.
- Our canvases are fine-grained cotton.
- All the paintings are hand-made on canvases and no two canvases are duplicated.
The information about the materials used for an art is described in individual art's description on our Products listing.
How do I care for the painting?
- Please ensure that you clean your hands before handling any canvas painting.
- To remove any dust from the painting, simply wipe it softly with a lightly damp cloth. Do not use any chemicals to clean the painting/s.
- Ensure you keep the painting away from heat and never hang your canvas painting outside, in areas of high humidity.
- Do not place anything on top of the canvas or lay your canvas with the front facing down, it may damage the art.
How are the paintings packaged and shipped?
After order is confirmed, the painting is dispatched within 3 to 5 business days.
Each painting is shipped directly from the artist themselves, so the shipping provider depends on how the artist plans to ship it. We ensure that the painting is packed in a package for safe travel so that the painting arrives to you in a proper condition.
IMPORTANT: We will NOT be responsible for any delay during delivery, including but NOT limited to customs postage checking, strike, etc.
Will I be notified about my order and its status?
Yes, we will try our best to keep you informed about you order as much as we can.
- For every order that you place, you will receive an order confirmation email and a receipt outlining the delivery timelines.
- Once shipped, we will also send you the shipment details including the tracking number. In case of any delays or changes, you will be notified at the earliest.
If you have any query regarding your order, please feel free to send us an email using our Contact us page.
What in case I change my mind or want to cancel the order?
Flaunt Our Art offers a change of mind/cancellation within 24 hrs of the purchase/s, however:
- If you cancel an order before it's shipped , we will refund the money to your bank account within 5-7 working days.
- We don't entertain cancellations post the product is dispatched.
For cancellation of order within the said period, inform us immediately using our Contact us page.
For our Returns and Exchange policy, visit Returns, &Exchange.
What in case I receive damaged painting?
If you receive a damaged painting you must save the damaged box so we can immediately file a claim with the shipping company. They will need to see the box & painting to launch their investigation.
For our Returns and Exchange policy, visit Returns, & Exchange.
Does your art price include Taxes and VAT ?
As a buyer, it is your duty to pay the tax when you make an order from abroad. Our price does NOT include taxes, VAT, or other hidden charges.
What payment methods do you accept?
Our current payment provider is PayPal. To know more about PayPal and the way it works, refer PayPal FAQ.